Privacy policy

At SneakRise, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our store, place an order, subscribe to our communications, or contact us, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)

Device and Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referral sources
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding orders and inquiries
  • Improve our website, products, and services
  • Detect and prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications when permitted by law or with your consent

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic and performance
  • Personalize user experiences

You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly.

4. Sharing Your Information

We may share your information with trusted third-party service providers that assist us in operating our business, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and advertising partners
  • Website hosting and analytics providers
  • Customer support tools

We may also disclose information when required by law or to protect our legal rights.

We do not sell your personal information.

5. Shopify Services

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services.

Your information may be stored through Shopify's data storage systems, databases, and applications. Shopify stores data on secure servers protected by industry-standard security measures.

For more information, please review Shopify's privacy practices.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide our services
  • Complete transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction or objection to processing
  • Data portability where applicable

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Our services are not directed to individuals under the age required by applicable law to provide consent for data processing. We do not knowingly collect personal information from children.

11. International Customers

If you access our website from outside the country where our business operates, your information may be transferred to, stored, and processed in other jurisdictions where privacy laws may differ from those in your location.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

SneakRise
Email: contact@sneakrise.com